Bottle fillers and water coolers manufactured between May 2 and June 22, 2017.

Elkay is recalling certain water coolers and bottle fillers, sold under the Elkay and Halsey Taylor brand names, that were manufactured between May 2 and June 22, 2017. These units may pose a shock hazard related to the potential breakage of internal grounding screws.

Remedy: Repair by replacing potentially defective screws.

First Step: Check Your Unit's Serial Number

Owners of units received after May 2, 2017 should check the serial numbers using the search tool below. Impacted serial numbers will all start with the first two digits “17”; the third and fourth digits will be either “04”, “05”, or “06”. If your serial number begins with these four digits, you should continue to check the full serial using the check my serial number button below. To find out how to locate the serial number, refer to the the "How to Find Serial Number" document.

*Note – serial numbers are 9 digits – all numerical (EX: 170523456)

To identify whether your unit is affected, enter up to 10 serial numbers in the field below, then click Check my serial numbers. You may re-use this search tool as many times as necessary if you have more than 10 serial numbers to check.